Privacy Policy
Last updated: December 2025
Introduction
Bull Orthotics ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Book an appointment
- Contact us via email, phone, or contact forms
- Subscribe to our newsletter
- Use our AI chat assistant
This information may include:
- Name and contact details (email, phone number, address)
- Medical information relevant to orthotic care
- Appointment and consultation details
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Pages visited
- Time and date of visit
How We Use Your Information
We use the information we collect to:
- Provide orthotic care and services
- Communicate with you about appointments and treatments
- Respond to your inquiries and provide customer support
- Improve our website and services
- Send you relevant information about our services (with your consent)
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Healthcare professionals involved in your care (with your consent)
- Service providers who assist us in operating our website and services
- Regulatory bodies when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
Under GDPR and UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.
Children's Privacy
Our services are not directed to children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us: